Frequently asked questions

Sign in with your Google account, give the event a name, and JollyPics creates a Google Drive folder, a QR code and an upload link for it. It takes under a minute. Print the QR code on a table card or show it on a screen.

Before. Create it as soon as you know the name, print the QR code, and uploads will start whenever the first guest scans. About a quarter of hosts set it up a week or more ahead so the code goes on invitations and table cards; the rest create it on the day. If you want the code to work only on the day, set an upload window with a start and end time.

Yes. One event has one QR code and it works for as long as you keep the event open. A three-day wedding or a week-long conference uses a single code.

Every plan includes one event. The Unlimited plan gives you unlimited events plus a permanent QR code you can reuse from event to event, which is what photographers, planners and venues use.

Yes, as the host. Guests do not. JollyPics uses your Google Drive as the storage, so it needs to connect to one Google account, personal or Workspace.

No. Guests point their phone camera at the QR code, tap the link, and an upload page opens in the browser. It works on iPhone and Android, and on any browser.

No. Guests never sign in to anything. JollyPics writes the files into your Google Drive on their behalf. This is the main difference from sharing a raw Drive folder link, which requires every guest to sign in.

Yes, to upload. Wi-Fi or mobile data both work. Guests can take photos all evening and upload later when they have a good connection; the link stays open. If your venue has poor reception, put the Wi-Fi password next to the QR code.

No. Every plan allows unlimited guests and there is no per-guest fee.

No per-guest limit. The free Starter plan caps the event at 50 uploads in total; paid plans have no cap on uploads.

By default guests can browse the event gallery from the upload page, which is part of the fun. The Unlimited plan adds Gallery Lock (guests can upload but not browse) and content moderation (you approve photos before they appear).

Yes, with Disposable camera mode on Event Plus and Unlimited. Guests shoot and upload all day, but the Gallery tab and the slideshow stay hidden until the reveal you choose: the morning after, when the event closes, a time you pick, or the moment you press Reveal now. You see every upload in your dashboard and Drive while the event runs. At the reveal, guests who kept the link or scan the QR again see the full album. More on the disposable camera app page.

On Event Plus and Unlimited, yes. Guests can add their name and a caption, and uploads are sorted into per-guest folders in your Drive.

Every event also has a plain link you can text or share. When the link is shared in a messaging app, the preview card shows a scannable QR code as well.

Straight into a folder in your own Google Drive that JollyPics creates for the event. They pass through JollyPics only while uploading and are not kept on our servers. You own them from the first second.

High resolution with no watermark, optimized so uploads finish reliably on venue Wi-Fi. Videos keep their native resolution and frame rate.

Videos keep their native resolution and frame rate, with no watermarks, and are optimized so they finish uploading on venue Wi-Fi.

Photos: JPG, PNG, HEIC and WebP. Videos: MP4, MOV and AVI. That covers everything an iPhone or Android phone produces.

100 MB per file on the free Starter plan and 1 GB per file on all paid plans.

Yes. Uploads count against your Google storage, not the guest's. A free Google account has 15 GB shared with Gmail and Google Photos. In our data nine in ten weddings stay under 2 GB, so a free account is usually enough; long videos are what push it up. If your Drive fills up, JollyPics notifies you and holds the pending uploads until you free space, then delivers them.

No. They are files in your Google Drive and stay there as long as you keep them. There is no gallery that closes after 3 or 12 months, which is the usual catch with other apps. See how JollyPics compares.

On Event Plus and Unlimited, uploads are sorted into subfolders per guest and per moment, and files are renamed so they are searchable. Everything is standard Drive folders, so you can move or share them however you like.

Yes. The live slideshow is included on all paid plans: a page you can open on a laptop, TV or projector. New uploads appear automatically with a QR code on screen so more guests join in.

Yes, from the gallery management view in your dashboard or directly in Google Drive.

The Starter plan is free forever: one event, up to 50 uploads, no card required. Paid plans remove the cap. Full details on the pricing page.

Single Event is $12.99 one time. Event Plus is $16.99 one time and adds the virtual photobooth, audio guestbook and automatic organisation. Unlimited is $19.99 per month for unlimited events and a permanent QR code. Starter add-on packs from $2.99 extend the free plan if you only need a few more uploads.

No. Single Event and Event Plus are a single payment for one event with no renewal and no expiry. Only Unlimited is a subscription, and you can cancel it at any time.

Yes, 7 days on every paid plan. Details in the refund policy.

Prices are shown in US dollars or euros and payment is handled by Stripe, which accepts cards from almost every country. If your card is in another currency your bank converts at its normal rate.

Everything travels over HTTPS, the files end up in your own Google Drive rather than on our servers, we do not sell or mine your data, and there are no ads. JollyPics is GDPR compliant and based in Europe. You can read the privacy policy and our independent reviews on Trustpilot.

Only the permission to create and manage files it created itself (Google calls this the drive.file scope). It cannot see, read or touch anything else in your Drive.

Yes. You can require a password before the upload page opens, which is useful for private events or when the QR code goes on a public noticeboard.

Yes, on paid plans you can pause and resume the event at any time; while paused, guests are told the event is not accepting uploads. You can also set an upload window with a start and end time so the code only works during the event.

Yes, with content moderation on the Unlimited plan. Uploads wait for your approval before showing in the gallery or slideshow.

Yes. JollyPics works anywhere Google Drive works, and hosts in the UK, Ireland, Canada, Australia and New Zealand are among our largest groups. Prices are in US dollars or euros and your card is charged in that currency.

Yes. JollyPics is based in Europe, is GDPR compliant, and shows prices in euros for European visitors.

The guest upload page is available in nine languages: English, German, French, Spanish, Italian, Portuguese, Dutch, Polish and Bulgarian. You choose the default language for your event in the dashboard, and every guest can still switch with the flag menu; the phone remembers their choice. The website itself is in English and Bulgarian. Need another language? Tell us through the contact page and we will add it. Our QR sign wording page also has "scan to share" lines in seven languages.